Crisis Management
Download a PDF of this articleAll organisations need a strong crisis management capability that is aligned to global best practice. When a crisis strikes, having the ability to strategically and rapidly respond to a situation will often be the difference between survival and rebuilding, or long-lasting damage and potential extinction. FTI Consulting has assisted some of the world’s largest companies build their crisis management capability and actively managed some of the highest profile crises. Our experts have real crisis experience across a range of industries and sectors. With 7000 employees across 27 countries, we have the resources and capabilities to manage any event.
OUR APPROACH
We use globally recognised best practice, which is currently the Draft International Standard ISO/DIS 22361 – Crisis management – Guidelines, for a strategic capability. Our focus is on assisting clients build the crisis management capability within their organisation.
When engaged by clients, we use the FTI Consulting Crisis Management Review tool to forensically measure an organisation’s existing capability against the best practice found within ISO/DIS 22361. We then use a gap analysis to recommend what changes need to be made to an organisation’s principles, frameworks, and processes to ensure that it is crisis prepared. A program of induction, training, and testing follows to ensure that the new system is embedded and operational.
| The views expressed in this article are those of the author(s) and not necessarily the views of FTI Consulting, its management, its subsidiaries, its affiliates, or its other professionals.
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