2026 U.S. Hospital Operations Outlook Survey Report
Policy Uncertainty and Workforce Strain Reshape Hospital Strategy
An Industry Under the Microscope
For decades, hospitals and health systems have operated with a unique level of trust. Patients rely on them in their most critical moments, and that trust has often insulated the industry from deeper scrutiny, even as challenges around cost, access, and scheduling have persisted.
The expectation that hospitals will always be there has not changed, but the conditions that make that possible have.
As affordability concerns intensify and healthcare spending comes under greater public and political focus, hospitals are increasingly at the center of a broader conversation about value, access, and accountability. Patients, policymakers, and payers alike are asking more pointed questions – about cost, experience, and outcomes – at a time when hospitals themselves are operating under growing financial and operational strain.
At the same time, the way care is delivered is evolving. Patients are no longer bound to the hospital as the default site of care. They are choosing more convenient, lower-cost options across urgent care centers, retail clinics, ambulatory surgical centers (ASCs), and virtual platforms. What was once a gradual shift is becoming a meaningful redistribution of care, reshaping demand patterns and challenging long-standing assumptions about hospital-centric delivery models.
These pressures are structural, rather than episodic.
KEY CONTACTS
LAUREN CRAWFORD SHAVER
Senior Managing Director, Americas Head of Healthcare & Life Sciences, Strategic Communications
[email protected]
REBECCA AYER PITT
Managing Director, Corporate Positioning & Insights, Strategic Communications
[email protected]
JAMES CONDON
Managing Director, U.S. Head of Research, Strategic Communications
[email protected]
The implication is clear: the traditional model built around inpatient volume and episodic care is no longer sufficient on its own. Hospitals are being pushed to rethink how care is delivered, how operations are structured, and how value is defined in a more distributed, consumer-driven system.
Those that succeed will not simply adapt at the margins. They will move decisively, expanding care beyond the four walls, strengthening operational resilience, and aligning workforce, technology, and strategy around a more flexible and integrated model of care delivery.
Contextualizing the 2026 U.S. Hospital Operations Outlook Survey
The third annual U.S. Hospital Operations Outlook Survey conducted by FTI Consulting underscores the reality facing hospital leaders: 2026 is shaping up to be a year defined by policy uncertainty, particularly as provisions of H.R. 1 (One Big Beautiful Bill Act) begin to take effect.
FTI Consulting surveyed more than 200 leadership-level decision makers across academic medical centers, health systems, and standalone hospitals nationwide. Respondents pointed to a range of interconnected pressures affecting their organizations, including policy-related financial impacts, workforce burnout and recruitment challenges, and rising technological demands.
A quarter of the way into the year, leaders are already navigating a more complex and less predictable policy environment at both the state and federal levels. Changes to Medicaid financing, including projected funding reductions and increased scrutiny of provider taxes and state-directed payments, are converging with ongoing pressure tied to site-neutral payment policies and evolving Medicare Advantage dynamics. Together, these shifts are creating new financial headwinds at a time when many hospitals are still working to stabilize margins following the pandemic.
The scale of this concern is reflected in the data. Projected federal Medicaid funding reductions of nearly $1 trillion over the next decade – one of the most significant proposed reductions to the program in decades — are expected to have a significant impact on hospital operations, with 92% of hospital leaders anticipating major or moderate effects on financial performance. Stricter Medicaid eligibility requirements and changes affecting Medicare Advantage reimbursement are the most frequently cited policy concerns, each identified by 61% of respondents.
What makes this moment distinct is not just the presence of policy pressure, but its magnitude and concentration. Medicaid represents a meaningful share of the hospital economy, accounting for roughly one-fifth1 of all hospital spending nationally, and an even greater share for hospitals serving rural and safety-net populations. Changes to coverage, eligibility, and reimbursement are now occurring simultaneously rather than in isolation, creating a level of financial exposure that is both broader and more immediate than in prior periods.
Executive Summary
In 2026, hospital leaders are navigating a shift from persistent challenges to more acute operational strain, as workforce shortages, access constraints, and financial pressures intersect.
- Workforce shortages and burnout have become the top clinical concern and surpassing quality of care as the primary focus.
- Hospitals continue to expand digital capabilities to support patients across both virtual and in-person care settings. Despite this progress, patient wait times have worsened (averaging five or more hours), pointing to ongoing challenges in throughput and capacity.
- Security and privacy concerns continue to rise.
- Value-based care outcomes are strengthening, with reported improvements in patient experience.
Taken together, the findings point to an operating environment where progress in one area is often offset by strain in another. Hospitals are expanding capabilities while managing growing complexity, underscoring the need for more integrated, enterprise-wide approaches to strategy, operations, and care delivery.
Please contact us with questions and feedback on the report. Our Healthcare & Life Sciences team looks forward to being your solutions partner to tackle the challenges facing your organization.
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