Retail & Consumer Products

The Goods (U.S. Edition) – I Herd a Rumor

Welcome back to The Goods! Welcome back to The Goods! This week we’re discussing big food’s move away from synthetic dyes, the $10 billion spending gap between Mother’s Day and Father’s Day, and a looming brawl over bras.

 

Cocktail hour caviar, 80,000 rose stems, air conditioned ancient castles…these aren’t just any destination weddings, they are “super-weddings” hosted by the super-wealthy. Akin to music festivals in size and with costs running into the millions, weddings for the world’s wealthiest couples have turned wedding planners into wedding producers. One planner recalls sending a courier on a private jet from London to the Maldives to deliver celery salt – simply because the couple felt their Bloody Mary cocktails needed it.

What’s In: This Week’s Trends

Cash or Card: Consumer Behavior

What’s going on with the consumer these days? This week we’re discussing consumer confidence after months of tariff uncertainty, why Mother’s Day spending topped Father’s Day, and how smaller amusement parks are trying to find the fun in funds.  

Making Moves: Industry Transformations & Innovation

ICYMI, even industry icons need to reinvigorate their brand presence through unique and creative ways. Here are some new brand moves that you should know about: 

  • A Change Will Zoo You Good: More attractions like zoos, museums, and aquariums have introduced dynamic pricing – adjusting ticket costs based on demand and other factors – in order to boost post-pandemic attendance. Ticket prices were traditionally adjusted seasonally, with only 1% of attractions using dynamic pricing. Now, an estimated 17% of attractions utilize dynamic pricing, allowing patrons to save money when buying tickets further in advance or during less popular visit days. Barely half of U.S. museums, zoos, science centers, and similar institutions have fully recovered to their pre-Covid attendance levels.
  • Play-I Time: ChatGPT developer OpenAI has teamed up with Mattel – the maker of Barbie, Hot Wheels, and UNO – to design, and in some cases power, toys and other products ​based on its brands. The technology could include the creation of digital assistants based on Mattel characters, or be used to make toys and games like the Magic 8 Ball or Uno more interactive. While specifics are still under wraps, the first AI-powered product is expected to drop later this year. The move comes as Mattel faces slowing toy sales and tariff pressures, prompting it to withdraw its annual forecast last month.
  • Fashion Fast-Forward: Fast fashion retailer H&M is doubling down on AI to gain a competitive edge against low-cost, online brands like Shein and Temu. Shein surpassed both H&M and Zara in share of the global apparel market last year, reaching 1.5%, according to GlobalData. To compete, H&M is optimizing its store fleet by refurbishing key locations and closing others, cutting its global footprint down to 4,200 stores from 5,000. The retailer will utilize generative AI to improve the customer experience across physical and digital channels by tracking trends, optimizing inventory, and enhancing its pricing and marketing strategies.

Capital Markets Corner

What consumer news is moving the market this week? Our investor relations experts break down this week’s trends and headlines.

Tariffs, Ands or Buts

Consumers are scratching their heads over higher product prices, wondering if they are the result of tariffs, general inflation, or companies simply padding their profit margins. One study found that 30% of shoppers are blaming higher prices on “brand or retailer greed,” and 61% of Americans said they would like businesses to indicate how much of a purchase price goes toward paying tariffs, according to an Economist/YouGov poll last month.

At FTI Consulting, we help clients think comprehensively about the problems they face, understand their exposure, assess and mitigate risks, and manage change needed. Learn more about our Tariff Mitigation Advisory Solutions. Have questions about tariffs? Reach out to our experts Cory Fritz, Jackson Dunn, Ana Heeren, and John Whitcomb.

For more information about FTI Strategic Communications Retail & Consumer Products sector service offerings and expertise, please contact [email protected]

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