Navigating the New Barbarians at the Gate: How ESG, D&I, and Corporate Citizenship are Scrutinized
The anti-woke movement has officially taken the social activism movement to new heights in 2024: through a bombastic and verbose talking head on X (the platform formerly known as Twitter) who has gained a following among right wing individuals. Robby Starbuck has played an outsized role in making changes to corporate America with a speed that previous social activists have yet to achieve. Instead of financial returns, these activists are interested in driving company policy, influencing societal and political change, and gaining media attention for their causes. We’ve dubbed these social activists the “New Barbarians at the Gate.”
Their opportunity is born out of our polarized society where the demand for direct social engagement from corporates seems to be shifting more than ever before. By bringing non-core business issues they care about to the Boards of large public companies alongside campaigns that borrow from both value driven shareholder activists and political activist campaigns, they hope to influence broader social thinking and create a media storm to dominate cultural conversation.
At the start of this, the left of center social activists were able to achieve massive wins. Many public companies adopted GHG reduction targets, diversity initiatives, and embraced an expanded view of corporate citizenship. Their narrative won headlines and created societal noise, and the increased attention only galvanized these activists and encouraged them to keep pushing. After several years of success from the left of center, the right of center has become more engaged, often looking to undo what their counterparts on the other end of the political spectrum have accomplished within the last few years of corporate activism.
All of these activists have become more sophisticated in using plays from the traditional financial activist playbook. We saw this culminate in the first-single issue proxy fight at Starbucks over unionization issues. The fight deck released by the activist displayed sophisticated financial acumen and linked alleged unionization mismanagement to decreased financial returns. While this was the most public fight in early 2024, there were several instances of social activists behaving like traditional financially-motivated activists, including supporting a company in defense of an activist, endorsing unsolicited bids, and blocking a transaction. These “New Barbarians” are starting to move away from the realm of distracting and annoying shareholder proposals and are becoming more aggressive in facing off with the Board directly.
The trouble these types of activists can cause for corporations has been clearly illustrated during the summer of Robby Starbuck, a social activist who has perhaps taken the most public, fast-paced, and unique approach to activism thus far and as far as has been reported, he is not a shareholder in any of the companies he’s won changes from. He is an online conservative activist who was dubbed “some kind of kind of conservative muckraker” by a Bloomberg op-ed. He’s looking “to stoke outrage about what he calls companies’ ‘woke’ diversity, equity and inclusion initiatives.’” His results have been impressive: every company he has attacked has walked back initiatives once targeted and many have preemptively done so to prevent becoming an target. He shows no sign of letting up, and the recent wins have only encouraged his followers who are now participating in “exposing” companies in real-time.
How do non-financial, socially motivated activist find new targets?
In working with companies through these campaigns, we have found that no matter the political angle, the approach to finding a target and path through a campaign remains the same.
How can preparedness help to preemptively fend off social activists?
Social activists want to create the most impact as quickly as possible. We believe consumer and retail brands that are household names are most likely to find themselves dealing with a “New Barbarian”. You can effectively prepare to diffuse a live situation by flipping their playbook into your planning. This is how we think about actively planning a strategic response to control the narrative and get stakeholders on your side.
We’re only seeing the beginning of the sorts of trouble these “New Barbarians” are able to enact. Now that social activists are seeing the speed at which they can exact change, similar tactics to Starbuck’s will only continue gaining attention. In addition, there is momentum for conservative activists to continue to engage with companies to shape policy; through Leonard Leo conservative political donors are investing heavily to ensure the conservative voice is heard in corporate America. The pro-ESG movement is not going away either – these groups are rallying and planning for next proxy season right now. Both sides of political spectrum will continue to evolve their tactics and to pressure companies to make public-facing changes. Planning appropriately and engaging your stakeholders now in peacetime is the most effective way to ensure they stand by you in times of conflict.
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The views expressed in this article are those of the author(s) and not necessarily the views of FTI Consulting, its management, its subsidiaries, its affiliates, or its other professionals. FTI Consulting, Inc., including its subsidiaries and affiliates, is a consulting firm and is not a certified public accounting firm or a law firm. FTI Consulting is an independent global business advisory firm dedicated to helping organizations manage change, mitigate risk and resolve disputes: financial, legal, operational, political & regulatory, reputational and transactional. FTI Consulting professionals, located in all major business centers throughout the world, work closely with clients to anticipate, illuminate and overcome complex business challenges and opportunities. ©2024 FTI Consulting, Inc. All rights reserved. www.fticonsulting.com |