Digital & Insights

Where precision meets resonance.

To ensure a company’s intended narrative reaches and resonates with target audiences, it is important to first understand exactly who those stakeholders are, what information is important to them, and then, how and where they receive that information. These insights become the foundation on which integrated communications campaigns are built. The Digital & Insights practice sits at the center of FTI Consulting’s multifaceted offering. Bringing together experts across data science and primary research, as well as digital and creative strategy and execution, we work alongside our subject matter colleagues to deliver a comprehensive, audience-first approach.
Brand Development & Positioning
Channel Creation & Management
Digital & Social Strategy
Network Targeting
Visual Strategy & Execution
Website development

Senior Managing Director
Americas
[email protected]

Managing Director
APAC
[email protected]

Senior Managing Director
EMEA
[email protected]

digital-insights
FTI Consulting Adds Leading Academic in Misinformation as Senior Advisor on AI
Jeff Hancock, Founding Director of the Stanford Social Media Lab, Will Work with FTI Consulting’s Strategic…
Communicating in the Age of Infinite Narratives: A Data-Led Approach to Event-Driven Communications
The communications environment has fundamentally changed. Where organizations once managed a single dominant narrative, they now face a…
AI Search revisited: Reputational risk in a fractured landscape
Last spring, FTI’s Digital & Insights team undertook an initial piece of research analysing FTSE 100…
Protected: AI Search revisited: Reputational risk in a fractured landscape
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FTI Consulting und RLVNT.AI gehen exklusive Partnerschaft für integrierte Kommunikation im KI-Zeitalter ein
Frankfurt, 10. Dezember 2025 — FTI Consulting, Inc. (NYSE: FCN) und RLVNT.AI, ein Beratungsunternehmen für Künstliche…
The Race Is On To Define Data Centers and AI Infrastructure for Americans
Data centers may be a hot topic in the news, but the American public doesn’t understand…
Cyber Attacks Against Hospitals are Getting Worse – Here’s What to do About It
More and more, cybercriminals are targeting hospitals’ third-party vendors. Cybercriminals have gotten smarter, more sophisticated, and…
Decoding AI Disclosure 2025
How Europe’s largest companies report on Artificial Intelligence A joint report by FTI Consulting, Trinity College…
Reputation, Risk and Gen AI: Why Visibility Matters More Than Ever
Reputation is no longer built through media coverage alone. Increasingly, the first place stakeholders encounter your…
FTI Consulting AI Reputation Monitor 2025: What Does ChatGPT Say about DAX40 Companies?
An Analysis of how Large Language Models Shape the Reputation of DAX40 Companies and Their CEOs…
FTI Consulting KI-Reputationsmonitor 2025: Was sagt ChatGPT über die DAX40 Unternehmen?
Eine Untersuchung, wie große KI-Sprachmodelle die Reputation der DAX40-Unternehmen und ihrer CEOs prägen. Download the report…
Social Divide in the City 2025: Firing on all Cylinders
Just over ten years ago, we asked a deceptively simple question: how effectively were FTSE 100…
New Era for Corporate Social Media: FTI Consulting Reveals Rising Expectations and Untapped Potential in the FTSE 100
A Decade on from the First ‘Social Divide in the City’ Report, Research Shows a Fresh…
Are you agent-ready?
SXSW London was more than a celebration of culture, tech and innovation, it set the scene…
2025 U.S. Hospital Operations Survey Report
Hospitals Continue Facing Rising Costs, Rising Demands Table of Contents Hospitals and health systems are under…
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Drive Investor Confidence Through Integrated Communications Programs
A constant barrage of content is influencing the way individuals learn and develop perceptions about companies….
U.S. Healthcare & Life Sciences Outlook 2025
The Bounce Back: Unlocking the Healthcare and Life Science Industry’s Potential in a Time of Change…
Leading From the Front: How C-Suite social media activity boosts company influence
CEOs and the C-suite now recognise the critical role social media provides in driving stakeholder engagement….
Leading from the Front: Filling the CFO Communications Void
CFOs are increasingly expected to take on more responsibility, including at a strategy level, and to…
90% executives rank reputation as the most significant risk area for their company and yet the…
Navigating the Summer Swing: Capitalizing on the August Congressional Recess
Since the 1990s, federal lawmakers have leveraged nearly every August to head back to their districts…
Walking the Tightrope: Navigating Societal Issues on Social Media 
Over the past decade, there has been consensus from business leaders that they could be a…
Navigating the Summer Swing: Amplifying a Message on the Campaign Trail Amidst a Crowded Issue Environment
With the White House, 35 Senate seats, and all 435 House seats up for election in…
U.S. Healthcare & Life Sciences Outlook 2024: Hospital Operations Survey
Hospitals in 2024: Rising to Meet Increased Operational Demands Table of Contents Download Report Supporting Hospitals…
Modern,Biotechnology,Scientific,Research,Equipment,,Microscope
BioPharma in 2024: At a Crossroads
Table of Contents Download Report Supporting the Life Sciences Industry at an Inflection Point This fourth…
The Power of Communications: Unlocking Growth Through Digital Transformation
FTI Consulting launches new a report The Power of Communications: Unlocking Growth Through Digital Transformation that reveals…
Combatting the Rise of Disinformation from New AI Technologies
What exactly is an AI Chatbot? It is a computer program that uses artificial intelligence to…
Power of CEO Title Image
New Expectations for Leadership Use of Social Media Defined, According to FTI Consulting’s Leading from the Front Research
The Number of CEOs Engaging on Social Media Has Doubled over the Past Two Years, with…
Power of CEO Title Image
Beyond the CEO: The power of leadership voices on social media
The number of CEOs actively engaging on social media has doubled over the past two years….
Americans’ Fusion Energy Favorability Creates Narrative Defining Opportunity
Americans are upbeat and intrigued at fusion energy’s promise but need more information as the technology…
Understanding Retail Investors in 2023
Retail investors are a large, diverse population of individual investors, meaning understanding their key areas of…
Digital Transformation: The power of employees
Putting people first – the key to successful digital transformation Digital transformation is critical. Technology is…
Digital Transformation: Data-powered communications
If you can’t measure your digital transformation, you can’t manage it: Reputational data holds the key…
Leadership in a transforming world
In today’s world, digital transformation has become a vital part of any organisation’s growth strategy. However,…
Lessons from the Rise of Retail Investors: How IR Can Better Engage Institutional Investors
A recent focus on retail investors has pushed many public company CFOs and investor relations (“IR”)…
FTI Consulting announces two new strategic hires to its Digital & Insights Practice in London
FTI Consulting’s Digital & Insights practice bolsters London team new senior strategy and planning hire
FTI Spotlight Series: Asha Oberoi
Asha recently joined FTI Strategic Communications Sydney as Head of Digital and Insights….
RADAR: FTI Consulting’s Predictive Analytics Platform
AI to look around corners, build resilience, anticipate disruption and stay ahead Businesses globally have a…
FTI Spotlight Series: Yulia Biktudina
Yulia Biktudina is part of the Digital & Insights team, Strategic Communications practice in Singapore. She…