Communications & Engagement

From awareness to action: the right story for the right people in the right way at the right time delivers commitment, performance and effectiveness. We design and implement internal communication campaigns that foster loyalty and enthusiasm to underpin and drive business initiatives.

Stories bind employees together to achieve great things. Whether you’re engaging in a shift in strategy, a new purpose, values and behavioral expectations or improving performance of day-to-day activities, strategically planned communications are key to achieving the level of engagement needed for success. Without clear and engaging messaging and mobilization, leaders will struggle to achieve meaningful change, and often reputation, morale and business outcomes may suffer.

Our internal & change communications and employee engagement experts are equipped to support organizations experiencing every kind of situation. Whether you’re reorganizing the communications function or developing a new communications strategy, or you need tactical support to build engagement, we deploy our experience, proven methods and best practices to support you. Increasingly, our work requires practical counsel for clients in reshaping the strategy and function, together with optimizing content, channels and communicators most effectively.

Particularly in times of change and transformation, our work requires careful calibration with business leaders as we align their role in cascading communications with the task of managers in contextualizing messaging, supported by communications team, in an increasingly digital environment. Against that backdrop, helping clients to understand the communication needs of their employees and to shape their approach to best meet their needs is critical. Our internal communications and engagement support will work alongside you to achieve critical business outcomes through clear, targeted and effective communications, from strategy to execution.


Leslie Benson
Senior Managing Director
[email protected]

Victoria Strachwitz
Senior Managing Director
[email protected]

Shannon Stucky Pritchett
Senior Managing Director
[email protected]


April 13, 2021

There are Two Types of COVID-19 Vaccine Hesitants?

Yes… And Companies are Behind in Developing Plans to Communicate with Them

March 22, 2021

Reevaluating What it Means to Communicate Virtually

This month marks the sobering milestone of one year since the first lockdowns, and while hope is on the horizon, the rea...

September 1, 2020

Redesigning HR and Communications Functions

Effective Communications, Public Affairs and HR functions are integral to enhancing external reputation, brand and organ...

August 17, 2020


NEWSLETTER AUGUST 2020 As late summer approaches in the Northern Hemisphere, our team is pleased to share views, news an...

August 17, 2020

Managing disruption, having difficult conversations

The global COVID-19 pandemic and economic crisis had a sudden and unprecedented impact on organisations and their people...

June 18, 2020

Toward a Brave New World: reboarding your workforce in the new normal

COVID-19 took organizations by surprise and shook them to their core. With an estimated 2.6 billion people (one third of...

March 13, 2020

How Should You Be Calming Your People?

The 10 Questions Every Employer Needs to Answer Global health organizations, governments and financial markets are reeli...

December 11, 2019

Financial Institutions: Are You Ready for the 5 Communications Challenges Coming in 2020?

Cutting through the noise has never been more challenging for financial institutions. Whether it’s shaping the corpora...

March 4, 2019

Data Is Beautiful – How To Successfully Implement Data Management Regulations

The treasure of our times is data. We are all senders and recipients of a vast amount of data daily: whether it is busin...