Change Management

We work with organizations to help them transition from a current to a new state, successfully and sustainably.

Change within organizations is continuous and accelerating. Whether you describe your initiative as transformation, performance improvement, restructuring or operational evolution, the change affect how your employees work to execute and deliver on your brand promise. In a world where upwards of 75% of digital transformations fail to generate returns, leading and managing successful change begins with you: your organization’s change management talent and expertise, and your ability to cultivate a compelling narrative to lead your people from awareness to advocacy.

Change is a process that requires planning, partnership and thoughtful execution. Invariably, it necessitates a behavioral shift on the part of every leader and employee, where every personal transition is different. Our goal is to move your stakeholders — whoever they may be — along each stage of the change journey to ensure they understand, articulate and advocate for your initiative in a way that supports and delivers on your strategy. Our change process helps to channel the aspirations and abilities of your people, encouraging them to participate actively and achieve the commitment that leads to the adoption of new ways of working.

No matter your focus or industry, creating impact for your company requires cultivating employee confidence in leadership; communicating effectively with all stakeholders; securing employee understanding and buy-in; developing the “right” talent to support your transformation; and having the right organizational structure to move the needle where it’s needed most. Our Prosci®-trained consultants support you every step of the way, bringing experience and expertise to every transformation. Our globally recognized certification enables us to support your change with integrated methodologies and tools to assist delivery and execution, work closely with you to mitigate resistance and risk, communicate with authenticity and impact, and secure adoption for new ways of working. We ensure that all stakeholders are aligned, resulting in meaningful and sustainable change.


Leslie Benson
Senior Managing Director
[email protected]

Victoria Strachwitz
Senior Managing Director
[email protected]

Shannon Stucky Pritchett
Senior Managing Director
[email protected]



March 16, 2021

An Open Letter re: Returning to the Workplace

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February 8, 2021

Customer and employee experience in a world transformed by COVID-19

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January 19, 2021

Change & Transformation with Darius Johnson

Darius Johnson joined FTI Consulting in November 2020 as a Managing Director in the Strategic Communication segment’s ...

October 13, 2020

Coping with change to COVID-19 guidance

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September 28, 2020

Seven crucial skills in times of business transformation

The fact that the world of work is changing radically and irreversible since the outbreak of COVID-19 has been repeated ...

September 1, 2020

Identifying and Overcoming Barriers in Change – Do you feel the “elephant in the room”?

What’s the deal with this elephant? And what’s he got to do with change? In the context of transformations, the prov...

August 17, 2020


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August 17, 2020

Managing disruption, having difficult conversations

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July 15, 2020

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July 1, 2020

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June 18, 2020

Toward a Brave New World: reboarding your workforce in the new normal

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March 24, 2020

From Viral to Virtual

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March 13, 2020

How Should You Be Calming Your People?

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February 5, 2020

Nothing Is As Constant As Change: 5 Points to Test Your Organization’s Change Resiliency

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March 4, 2019

Data Is Beautiful – How To Successfully Implement Data Management Regulations

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March 3, 2019

Mind The ‘Gender Pay’ Gap

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January 23, 2019

Identifying And Overcoming Barriers In Change

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January 22, 2019

Gender “Enthusiasm Gaps” At Work – The Snow And Rain Test

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