Coping with change to COVID-19 guidance

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“I was doing so well. I’d got through six months of lockdown, of home schooling, of sharing childcare and chores with my partner and of holding down my job. Getting back to the office felt like a massive relief – we were on our way back to something like normal. Then, after three days, the goalposts moved again and we were back to full-time working at home. I took a real downer.” (Client in a recent, online FTI Consulting workshop)

From active encouragement of a return to the office, the Government has gone back to strongly recommending working from home. Many companies have aligned their own guidance with Government policy. We are working with our clients as they support their people in navigating through this latest episode in the unfolding drama of the Coronavirus crisis.

Our core recommendation is this – take decisive, integrated action in two distinct but intimately related areas. The first is a programme of practical steps. The second is actively shaping and strengthening the psychological contract between employer and employee.

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