Breaking the Silence: Effective Communications on Cyber-Attacks
September 1, 2015
When victim to a cyber-attack, a company’s security is not the only thing compromised. With the wrong communications strategy, a business’ reputation may also be at stake. While many companies believe that speaking publicly about a breach of their network is detrimental, radio silence during a crisis can be equally as harmful.
Additionally, it is a company’s responsibility, in the wake of a cyber breach, to inform both clientele and stakeholders who may be affected. So how might a company communicate in a way that will retain customers and simultaneously combat any implications of poor security standards?
The following white paper outlines best practices for disclosure of cyber breaches, so that companies may uphold their duty to customers, business partners, and investors while preventing further damage.
Cyber breaches are an ever-growing security and legal concern affecting boardrooms and investors alike; a quick and effective response is critical to keeping customers, employees, partners, and regulators informed and secure.